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The latest reports from users having issues in Albuquerque come from postal codes 87198, 87107, 87121, 87114 and 87111.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
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Problems in the last 24 hours in Albuquerque, New Mexico
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Albuquerque and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
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Wi-fi (12%)
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TV (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Albuquerque, Bernalillo County, New Mexico
The most recent Comcast Xfinity outage reports came from the following cities:Albuquerque.
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| City | Problem Type | Report Time |
|---|---|---|
 Albuquerque | Internet | |
| Albuquerque | Internet | |
| Albuquerque | Wi-fi | |
| Albuquerque | Internet | |
| Albuquerque | Internet | |
| Albuquerque | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Albuquerque, New Mexico
Latest outage, problems and issue reports in Albuquerque and nearby locations:
- Kelsey (@kelsey__fitz) reported fromAlbuquerque, New Mexico
@WhatTheQuel @Xfinity I got a $10 credit towards my bill and “assurance” that’s the problem is solved. I’m not so sure it is. Im not very happy with them.
- charles solo🏁 (@ichuck82) reported fromAlbuquerque, New Mexico
@Xfinity I need some support for my work at home situation. First call I was hung up on by your system then I’ve called back a second time.
- NewMexicoNomad (@505Nomad) reported fromCorrales, New Mexico
@TravelingShinto I gave CenturyLink over two weeks and over 15 hours of my time with more than a dozen customer service reps. The box down the road got hit by a car. They said they would send a crew to fix it. Still mangled. The bundle with XFinity is cheaper. There aren't many options in my area
- NewMexicoNomad (@505Nomad) reported fromCorrales, New Mexico
@ChrizteeNurse @Xfinity I can, but the data charges will be outrageous due to the photo/video files. I am also not great with one finger typing. The work around solutions are limping at best...face plant at worst.
- MyOpsNet (@MyOpsNet1) reported fromAlbuquerque, New Mexico
@Xfinity is the worst! Geez come on really!
- NewMexicoNomad (@505Nomad) reported fromCorrales, New Mexico
@GiraffesInc @Xfinity I don't have internet. Not paying for a service I don't have. CenturyLink is no better. The crushed box down the road is now in a body bag...they never repaired it. It has been over a month since I reported it.
- NewMexicoNomad (@505Nomad) reported fromCorrales, New Mexico
Had an appt. with @XFINITY this morning. No call, no show. Called customer service. The rep apologized, said a tech would call. Nope. Called back. Evidently everything cancelled due to Covid. Not sure when I will have internet available again. Impossible to work from home.
- Kayy (@kayyvazx) reported fromAlbuquerque, New Mexico
Hey @comcastcares @Xfinity I’m lucky enough to still have my job, but thanks to an outage with NO information about it & NO way to get in touch with a human, I CANT WORK.
- Clifton Chadwick (@Kokopele1) reported fromAlbuquerque, New Mexico
So, apparently @Comcast has closed their server. Little did all those employers scared we'd shirk while #WorkingatHome know @Xfinity would be our legitimate excuse.I want a suspension of payments until service returns.
- Kelsey (@kelsey__fitz) reported fromAlbuquerque, New Mexico
It sucks paying @Xfinity so much money per month so awful service. I shouldn’t be losing this money every month for something that doesn’t even work.
- Hello North ⭐ (@hellonorthstar) reported fromAlbuquerque, New Mexico
Comcast tech decided to poke around right before I started streaming. And now the whole thing is down. Lovely.
- Chris Brooks (@Chrispysig) reported fromAlbuquerque, New Mexico
.@comcastcares @Xfinity y’all really need to figure these outages out. Lost almost an entire day of productivity without service... again- 3rd time this month!!
- llj (@LLJ90806) reported fromAlbuquerque, New Mexico
Come on @comcast get your sh*t together and stop going down every 10 min. Wtd
- Kapono Peiper (@Kapono_P) reported fromAlbuquerque, New Mexico
@Xfinity WTF is going on with my bill 🐎💩
- NewMexicoNomad (@505Nomad) reported fromCorrales, New Mexico
@PFlowerstone @Xfinity I am livid. No communication. They didn't mention 2 weeks of waiting when I set up service 2 weeks ago. Now there is no way to know when I will have internet. I am getting apologies, but no appt or problem solving. Exasperated.
- Popular Artist (@NothinButMurph) reported fromAlbuquerque, New Mexico
@Xfinity FIX YOUR ******* INTERNET JESUS CHRIST THIS SERVICE HAS BEEN TRASH THESE PAST FEW WEEKS AND STARTING TO REALLY ******* FRUSTRATE ME
- Andrew Pacheco (@MLVC2001) reported fromAlbuquerque, New Mexico
Big shout out to Lindsey at customer service for @Xfinity I called customer service for my internet and she took care of it like a pro and was very professional!! Kudos to you!!!
- Vanilla Cone 🍦 (@abbysedler99) reported fromAlbuquerque, New Mexico
If anyone has an xfinity log in I can use please lmk, my WiFi is down :(
- Kelsey (@kelsey__fitz) reported fromAlbuquerque, New Mexico
Getting a hold of @Xfinity support is a pain in the ***. Thank you for putting my job in jeopardy by not have a reliable network.
- Cynthia Nagle (@cynthianagle) reported fromAlbuquerque, New Mexico
@comcast See my reply in this thread. Also, we were notified that the outage was over about AN HOUR AFTER we found that service was restored. Please do better, @comcast @Xfinity.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Chris Masters (@Campanicus) reported
@CarcinogenSDA @comcast Comcast is the worst so I’m glad you came out ahead with this
- Jarman (@The_Jar_Man) reported
@comcast @Xfinity when will the internet service be back up on Bainbridge island?! It’s been out all damn day. This is unacceptable.
- Kbar (@Kbarclimbs) reported
@thegoodgodabove Customer service at Comcast.
- FaceTaT Ty 😎🤟🏾 (@FacetatTy) reported
What internet service y’all got …. I’m hearing bad things about Xfinity
- Kurt Bartlett 🇺🇸🇧🇷🇳🇴 (@WasatchRocks) reported
@Xfinity , how do I get WhatsApp video calls to connect through my Xfinity WiFi? It worked over a year ago, but I have tried every setting on my Android phone, to no avail. WhatsApp video calls work on Verizon wireless network, but not Xfinity
- Twinkle (@rolle3830) reported
@Xfinity Can I Please watch my cable that I pay $260 a month with out problems. It is so disrespectful when you can't speak to a HUMAN about your cable. Can yall please fix my CABLE. #YallSuck
- bc|Carci (カルシ) - CEO of Illegal Cats (@CarcinogenSDA) reported
tomorrow i get to "upgrade" my service but really all I'm doing is getting the "upgraded" cable + phone + internet plan for what I'm already paying for cable + phone + internet right now.Suck my **** and choke on it, @comcast
- Gxno 3ØØØ⚡ (@GxnocideOG) reported
Scheduling a tech to come to my apt to see wassup with my router. I'm assure it has to be my complex problem because this is a second brand new modem from xfinity and its still having the same issues with no outages in my area and no cable problems.
- Matthew (@Realmattdeezy) reported
@Xfinity @XfinitySupport why is my WiFi slower after I sign up for faster internet with y’all??? At a higher price??? Fix it!!!!!!!!!
- xygblarbin (@xygblarbin) reported
@comcast Remember how the USA had the most expensive yet most unreliable and slow internet of any developed nation? Thanks for your contributions, Comcast. You really are the **** star of the show. American ISPs get away with cornering markets by colluding with their competitors
